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Terms & Conditions

Welcome to PC7.ae! By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

pc7.ae is owned and operated by X HUB TECHNOLOGIES (Trade License Number: 1418025), a registered company in Dubai, UAE.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website after any changes constitutes acceptance of the updated terms.
All transactions on pc7.ae are subject to these terms and applicable UAE laws.

2. Account Registration & User Responsibilities

Users must provide accurate and complete information when registering an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
pc7.ae reserves the right to suspend or terminate accounts suspected of fraudulent activity or policy violations.

3. Product Information, Pricing & Availability

We strive to ensure accurate product descriptions, images, and specifications. However, errors may occur, and we reserve the right to correct them.
Prices are displayed in AED (United Arab Emirates Dirham) and may change without notice due to promotions, supplier adjustments, or currency fluctuations.
Product availability is subject to stock levels, and orders may be canceled if an item becomes unavailable.

4. Orders & Payment

Orders are processed once payment is confirmed. We accept credit/debit cards, bank transfers, and other secure payment methods.
If a payment issue arises, the order may be delayed or canceled.
pc7.ae reserves the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraud.

5. Shipping & Delivery

We ship to the UAE, Bahrain, Kuwait, Oman, and Saudi Arabia.
UAE: Local Delivery (1-2 working days).
Other countries via Aramex:
Standard Delivery (5-6 working days),
Express Delivery (3-4 working days).
Delivery times are estimates and may vary due to customs clearance, unforeseen delays, or force majeure events.
Customers outside the UAE are responsible for any applicable customs duties and taxes.

6. Returns, Refunds & Cancellations

Customers may request a return within 14 days. of receiving their order, provided the item is unused and in original packaging.
Certain products, such as software, digital items, and hygiene-sensitive items, may not be eligible for return.
Refunds are processed after inspection and issued via the original payment method.
If an order is canceled before shipment, a full refund will be issued. However, if the order is already in transit, the customer may be responsible for return shipping costs.

7. Warranty & Repairs

All products come with a manufacturer’s warranty. Warranty duration depends on the product and brand.
Customers outside UAE must pay for shipping the product to us. pc7.ae covers the return shipping after servicing.
Warranty claims follow the manufacturer’s terms and may involve authorized service centers.

8. Privacy Policy & Data Protection

We respect your privacy and take necessary measures to protect personal data.
Your information is used only for order processing, customer support, and marketing (if opted in).
pc7.ae does not sell or share data without consent, except as required by law.

9. Limitation of Liability

pc7.ae is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
We do not guarantee uninterrupted website access and are not responsible for technical issues beyond our control.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the UAE.
Disputes will be resolved through UAE courts.

11. Contact Information

Email: [email protected]
Phone: +971 600 577 778
Address: Dubai, Al Qusais, Alshaali Building, Office 219

12. Modifications and Interruptions

We reserve the right to change, modify, or remove any content on pc7.ae at our sole discretion, without prior notice. While we aim to keep information accurate and up to date, we are not obligated to update any content on the Site. Additionally, we may modify or discontinue some or all of our Marketplace Offerings at any time without notice. pc7.ae will not be liable to you or any third party for any modifications, price changes, suspensions, or discontinuation of the Site or its services.
We do not guarantee that pc7.ae and its Marketplace Offerings will always be available without interruptions. Hardware failures, software updates, maintenance, or other unforeseen issues may cause temporary downtime, delays, or errors. We reserve the right to revise, update, suspend, discontinue, or modify the Site or Marketplace Offerings at any time without prior notice.
By using pc7.ae, you agree that we are not liable for any losses, damages, or inconveniences resulting from the unavailability of the Site or Marketplace Offerings due to maintenance, modifications, or interruptions. Nothing in these Terms obligates pc7.ae to continuously maintain, support, or provide updates, corrections, or new releases for the Site or its services.

13. Dispute Resolution

Informal Negotiations
To facilitate a quick and cost-effective resolution of any dispute, controversy, or claim related to these Terms & Conditions (each a “Dispute” and collectively, the “Disputes”), both parties (“Party” and collectively, the “Parties”) agree to first attempt to resolve any Dispute informally before initiating arbitration or legal action. The Parties shall engage in good-faith negotiations for at least 30 days following written notice from one Party to the other before proceeding with formal dispute resolution.
Binding Arbitration
If the Dispute is not resolved through informal negotiations, it shall be referred to and finally settled through arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC). The arbitration shall be conducted as follows:
Number of Arbitrators: One (1) arbitrator
Seat of Arbitration: Dubai, United Arab Emirates
Language of Proceedings: English
Governing Law: The substantive laws of the United Arab Emirates
The arbitrator’s decision shall be final and binding, and judgment upon the award may be entered in any court having jurisdiction.

14. Restrictions

The Parties agree that any arbitration will be limited to the individual Dispute between them. To the fullest extent permitted by law:

Arbitration cannot be joined with any other proceeding.
No class-action arbitration or collective dispute resolution is allowed.
Disputes cannot be brought in a representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations & Arbitration
The Parties agree that the following Disputes are not subject to informal negotiations and arbitration:
Any Disputes concerning the enforcement, protection, or validity of a Party’s intellectual property rights.
Any Disputes related to theft, piracy, invasion of privacy, or unauthorized use of the Site or services.
Any claim for injunctive relief or equitable relief to prevent immediate harm.
If any portion of this Dispute Resolution clause is found to be illegal or unenforceable, the remaining provisions shall continue in full force, and such Dispute shall be resolved in the competent courts of Dubai, UAE. The Parties agree to submit to the personal jurisdiction of these courts.

15. Corrections

The information on pc7.ae may occasionally contain typographical errors, inaccuracies, or omissions, including but not limited to product descriptions, pricing, availability, and other details related to our Marketplace Offerings.
We reserve the right to correct any errors, inaccuracies, or omissions and to update or modify the information on the Site at any time, without prior notice.

16. Disclaimer

The pc7.ae website Offerings are provided on an "as-is" and "as-available" basis. By using the Site and our services, you agree that you do so at your own risk.
To the fullest extent permitted by law, pc7.ae disclaims all warranties, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
We make no warranties or representations regarding the accuracy, reliability, or completeness of the Site’s content or any external websites linked to it. pc7.ae assumes no liability or responsibility for:
Errors, mistakes, or inaccuracies in content or materials.
Personal injury or property damage resulting from your use of the Site.
Unauthorized access to or use of our servers, including theft of personal or financial information.
Service interruptions, delays, or disruptions in accessing the Site or Marketplace Offerings.
Viruses, malware, or harmful code transmitted through the Site by third parties.
Errors or omissions in content, or any loss or damage resulting from reliance on such content.
We do not warrant, endorse, or guarantee any product or service offered by third parties through pc7.ae, linked websites, advertisements, or external platforms. pc7.ae is not responsible for monitoring transactions between you and third-party providers. As with any online transaction, you should exercise caution and use your best judgment.

17. Limitations of Liability

In no event will we, or our directors, employees, or agents, be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, or other damages arising from your use of the site or the marketplace offerings, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the lesser of the amount paid, if any, by you to us or
Certain us state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.

18. User Data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Marketplace Offerings, as well as data related to your use of the Marketplace Offerings. While we perform routine data backups, you are solely responsible for all data you transmit or that is related to any activity you undertake using the Marketplace Offerings. You agree that we will not be liable for any loss, corruption, or damage to such data, and you hereby waive any right of action against us arising from the loss or corruption of such data.

19. Electronic Communications

By visiting the Site, sending us emails, and completing online forms, you engage in electronic communications with us. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically, whether via email or on the Site, satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AS WELL AS TO THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You waive any rights or requirements under any statutes, regulations, rules, ordinances, or laws in any jurisdiction that require an original signature or the delivery or retention of non-electronic records, or payments and credits by any means other than electronic means.

20. Miscellaneous

These Terms of Use, along with any policies or operating rules posted by us on the Site or regarding the Marketplace Offerings, constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision. These Terms of Use shall apply to the fullest extent permitted by law.
We may assign any or all of our rights and obligations to others at any time. We shall not be liable for any loss, damage, delay, or failure to act caused by any event beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from these Terms of Use, and the validity and enforceability of the remaining provisions will not be affected.
These Terms of Use do not create a joint venture, partnership, employment, or agency relationship between you and us. You agree that these Terms of Use will not be construed against us simply because we drafted them. You hereby waive any and all defenses based on the electronic form of these Terms of Use and the lack of signatures by the parties to execute these Terms of Use.